terms & conditions

1. operator of the online store

this online store is operated by:

predator slu
carrer vicari joaquin fuster, 31
07006 palma de mallorca, spain

commercial register: t 2657 , f 198, s 8, h pm 78716, i/a 1 (04.05.16)
register court: registro mercantil de palma de mallorca

represented by: gabriel nadal fortuny
vat id: esb57963829
cif: b57963829

contact:
phone: +34 871 180 796
e-mail: info@predatorsl.com

arnds.photos is a business division of predator slu.

2. scope

these terms and conditions apply to all orders placed through our online store. by placing an order, the customer agrees to these terms in the version valid at the time of purchase.

3. products and ordering process

all artworks and products offered are produced individually according to customer specifications. colors, materials and dimensions may differ slightly from on-screen representations due to production processes or display settings.

the ordering process is completed when the customer submits the order via the online checkout. production begins once payment has been confirmed.

4. prices and payment

all prices shown include value added tax (vat) where applicable. shipping costs are charged separately and shown before order confirmation.

payment methods accepted are those displayed during the checkout process. the order will only be produced once full payment has been received.

5. shipping and delivery

delivery times are estimates only and may vary depending on production schedules and destination. delays caused by customs, logistics or other factors outside our control do not constitute grounds for cancellation.

6. right of withdrawal

in accordance with article 103 of the spanish general law for the defense of consumers and users (real decreto legislativo 1/2007), the right of withdrawal does not apply to goods produced individually for the customer.

7. returns and defects

returns are only accepted for defective or damaged goods. customers must notify us within 14 days of receipt, providing photographic evidence. we will arrange repair, replacement or refund as appropriate.

in exceptional cases, and only by mutual agreement, we may accept a return in exchange for a store voucher. this remains at the sole discretion of predator slu.

8. intellectual property

all artworks remain protected by copyright. the purchase grants the customer ownership of the physical product only. no reproduction, distribution or commercial use of the artwork is permitted without the prior written consent of the artist or predator slu.

9. liability

predator slu is not liable for slight negligence, except where essential contractual duties (cardinal duties) are breached. liability for damages resulting from injury to life, body or health remains unaffected.

10. dispute resolution

the european commission provides a platform for online dispute resolution (odr): https://ec.europa.eu/consumers/odr/
our e-mail address is listed above.

predator slu is not obliged or willing to participate in dispute settlement procedures before a consumer arbitration board.

11. applicable law

spanish law applies, excluding the un convention on contracts for the international sale of goods (cisg). mandatory consumer protection provisions of the customer’s country of residence remain unaffected.